This Privacy Policy sets out how Developing Homes uses and protects any information that you have give Developing Homes when you use our website(s).

Developing Homes are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Developing Homes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03.04.2020.

What We Collect:

We may collect the following information:

• Name and Job Title.
• Contact information including Email Address.
• Credit Card information.
• Demographic information such as Postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the Email Address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by Email, Phone, Fax or Mail. We may use the information to customise the website according to your interests.

Data Retention Period:

It may be necessary to delete all of your data that we hold, without prior warning, within a period of 6 months, if you are not actively engaging our correspondence, such as not opening Emails from us. This means you’ll no longer receive emails or other contact from Developing Homes and won’t be the first to hear about any of our complimentary events, deals or new content.

This also applies if you were previously a customer or a client of Developing Homes, if you have not engaged with our correspondence we will be obliged to remove you from our database.

You can easily opt out by using the unsubscribe link at the end of every Email or update your marketing preferences at any time.

Remember if you unsubscribe from all emails you won’t receive any correspondence emails from us, even if you are a current customer or client of ours, however you are welcome to subscribe again in future via our website(s).

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

It is important to be aware that Developing Homes staff cannot re-access sensitive customer payment information such as full Credit Card numbers via Kartra and Stripe, but they may be able to and required to view the last 4 digits for administration purposes.

If you provide information to us in person, we will enter this into our secure systems and either confidentially destroy the documents within 5 business days, or if this is not possible stored in a secure location e.g. locked premises.

How We Use Cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Google:

Google’s advertising requirements can be summed up by google’s advertising principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use google adsense advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the dart cookie enables it to serve ads to our users based on previous visits to our site and other sites on the internet. Users may opt-out of the use of the dart cookie by visiting the google ad and content network privacy policy.

We have implemented the following:

• Remarketing with google adsense.
• Google display network impression reporting.
• Demographics and interests reporting.
• Doubleclick platform integration.

Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information:

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@developinghomes.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the general data protection regulation. If you would like a copy of the information held on you please request this to info@developinghomes.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please Email us as soon as possible. We will promptly correct any information found to be incorrect.

Similarly, we comply with the right to be forgotten as per ‘GDPR’ legislation. If you wish for all of your data to be removed please contact us by Email: info@developinghomes.co.uk

This privacy policy has been compiled to better serve those who are concerned with how their ‘personally identifiable information’ (PII) is being used online. PII, as described in us privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with our website.

What Personal Information Do We Collect From The People That Visit Our Blog, Website Or App?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up with them after correspondence (Live Chat, Email or Phone inquiries).

How do we protect your information?

We do not use vulnerability scanning or scanning to PCI Standards.

An external PCI compliant payment gateway handles all CC transactions.

We do not use Malware Scanning.

We do not use an SSL Certificate

Where do we store your information?

This is typically stored within secure websites and systems which we have checked have a trustworthy reputation for abiding by data protection laws and practices. The companies we may store your information include:

• Kartra INC.
• Stripe PLC.
• Developing Homes’ own devices, which are password encrypted.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Opting Out:

Users can set preferences for how google advertises to you using the google ad settings page. Alternatively, you can opt out by visiting the network advertising initiative opt out page or by using the google analytics opt out browser add on.

California Online Privacy Protection Act:

Caloppa is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0fdrbt51.dpuf

According to Caloppa, we agree to the following:

Users can visit our site anonymously.

This privacy policy will be located at the bottom of all pages on our site.

Our privacy policy link includes the word ‘privacy’ and can easily be found on the footer of every page.

You will be notified of any privacy policy changes.

• On our Privacy Policy page
  

You can change your personal information:

• by emailing us at info@developinghomes.co.uk

How Does Our Site Handle Do Not Track Signals?

We honour do not track signals and do not track, plant cookies, or use advertising when a do not track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It’s also important to note that we allow third-party behavioural tracking.

Coppa (children online privacy protection act).

When it comes to the collection of personal information from children under the age of 13 years old, the children’s online privacy protection act (Coppa) puts parents in control. The federal trade commission, United States’ consumer protection agency, enforces the Coppa Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins collect pii from children under 13.

Fair Information Practices:

The fair information practices principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the fair information practice principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with fair information practices we will take the following responsive action, should a data breach occur we will notify you (if notification is deemed necessary) by Email within 7 business days.

We also agree to the individual redress principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Developing Homes take data protection very seriously.

We can be contacted using the email address below:

info@developinghomes.co.uk